CUSTOMER SERVICE
EMT Valencia
Pl. Correu Vell, 5
46001 Valencia
Tel. Oficina de Atención
al Cliente: 96 315 85 15
Offices and Contact
Timetables and Offices
Telephone Support
Telephone 96 315 85 15
Monday to Friday from 8am to 9pm.
Saturday from 9 a.m to 2 p.m.
Social Media Attention
WEB: http://www.emtvalencia.es/
e-mail:This email address is being protected from spambots. You need JavaScript enabled to view it.
658 67 49 20 (Monday to Friday from 8am to 9pm and Saturday from 9 a.m to 2 p.m)
@emtvalencia
emtvalencia
Personal attention
At Center:
Information desk inside Colon metro Station
Monday to Friday from 8:30am to 18:15pm. (LINK BY APPOINMENT)
At the Carmen:
Mendoza, 5
Monday to Friday from 10:00am to 18:15pm. (LINK BY APPOINMENT)
At UPV (The Universitat Politècnica de València):
Pl. del Ágora
Monday to Friday from 8:15am to 15:00pm. (LINK BY APPOINMENT)
- closed from July 1st to September 1st -
Contact
To ask a question, make a suggestion or make a complaint click here. (Contact Suggestions and Complaints Service).
To make an official claim you must follow the Generalitat Valenciana's Instructions for the completion of an Official Claim Sheet, available from our customer services office or in a Servicio Territorial de Consumo (Regional Service Office).
However, the EMT treats all documents it receives in the same way, whether presented in person at the Customer Services Office , sent by fax, by mail or by e-mail, and guarantees the privacy of the information it receives in accordance with Law 15/1999 of 13th December for the Protection of Personal Data.
