2010 RE-ISSUING PROCEDURES FOR EXISTING BONO ORO BUS PASS TICKET HOLDERS.

Documents to be produced:

DNI or NIE
New Bono Oro identity card.

To be purchased at: 

Opencor shops, newsagent's and authorised kiosks located around the city of Valencia.

Dates:
Activation: As of 9th November 2009.
Collection: Card activation and topping-up of your 2010 bus pass is done in person subject to verification of your details.

PROCEDURE AND REQUIREMENTS FOR REQUESTING BONO ORO CARD:
New requests or losses.

Conditions applicants must meet:

Available only to legal residents of Spain who are registered in Valencia and fulfil one of the following requirements:

      A) 65 or over on 1st January 2010 or on the date application was requested.  
      B) Under 65 but receiving a pension (retired, widowed, orphaned or permanent disability; incapacity to do normal job, all jobs or invalidity).
      C) Under 65 who is recognised as having 65% disability or greater and in receipt of a non-contributory benefit or child support benefit.

Documents to be produced:

For new requests for over 65's:

-  DNI or NIE

Under 65's in receipt of a pension:

-  DNI or NIE
-  Original, official and up-to-date certificate expedited by the Government showing the pension received under General or Special Regulations or from an alternative entity which is yet to be integrated but is included in the application process of the Social Security system or other state bodies.

People with disability of more than 65% and receiving pension or family income benefit:

-  DNI or NIE
- Original, official and up-to-date certificate recognising 65% disability, or greater.
-  Original, official and up-to-date certificate from the Government showing a non-contributory benefit or child support benefit received under General or Special Regulations or from an alternative entity which is yet to be integrated but is included in the application process of the Social Security system or other state bodies.

Loss of Bono Oro card
-  DNI or NIE

Collection point:

New registration or loss of Bono Oro  card:
- At the local municipal administrative office which corresponds to the holder's registration in the city.

Dates:
New registration or loss of Bono Oro card:
- Collection: on receipt of the request and once the staff at the local administrative offices have checked that the requirements have been met.

Procedure: 
Once you have collected the card, you will be directed to any of the Opencor shops, newsagent's or authorised kiosks in Valencia to activate it and top-up the corresponding amount purchased. In the case of re-issue for lost or stolen cards, 3 € will be charged for the card itself and the previous yearly bus-pass that was in use will be replaced free of charge and last until 31st December 2010.

Amounts to be paid - 2010:
New registration and loss of Bono Oro card:
-  Creation of new Bono Oro card: 2 €

-  Re-issue of duplicate card due to loss or theft of Bono Oro.....3 €
-  Purchase of Annual Bono according to validity period:
       From 01/01/10 to 31/12/10 (all year).............................:   18.00 €
     or From 01/04/10 to 31/12/10 (last 9 months of the year): 13.50 €
     or From 01/07/10 to 31/12 /10 (last 6 months of the year): 9.00 €
     or From 01/10/10 to 31/12/10 (last 3 months of the year).. 4.50 €

Checking details and automatic renewal:

Cards issued to over 65's will automatically be extended provided that, on 1st January 2011, the individual meets the requirements for that year as set out in the regulations approved by the City Council and provided that the individual meets the corresponding cost for the new year.
Cards issued to under 65's will automatically be re-issued provided that the cardholder appears as requested by the Administration to confirm that he/she meets the requirements for obtaining the card.  .
EMT (Empresa Municipal de Transportes) and the City Council of Valencia will regularly check the details provided when obtaining a Bono Oro bus pass.  They will annul the use of the Bono Oro in cases where a person is found to no longer meet the requirements set out, if there is any improper use of the bus pass or when payment of the card or the season bus pass has not been made.

Local Municipal Administrative Offices 2010

COLLECTION POINTS FOR THE BONO ORO BUS PASS (FROM 8:30 TO 13:30) FOR RETIRED RESIDENTS IN THE FOLLOWING AREAS:      

RUZAFA
C/ Matías Perelló, numbers 5 and 7. Corresponding to area numbers 2, 10 and 19. Tel.: (0034) 963 525 478 Extension 4245
ABASTOS   
C/ Alberique (main entrance Abastos Market). Corresponding to area numbers 3 and 7. Tel.: (0034) 963 525 478 Extension 4500
CIUTAT VELLA   
C/ Miguelete number. 1. Corresponding to area number 1. Tel.: 963 525 478 Extension 4159
MARÍTIMO           
C/ Francesc Cubells, number. 58. Corresponding to area numbers 11, 12 and 13. Tel.: (0034) 963 525 478 Extension 4257 and 4258
TRANSITOS      
C/ Conde de Lumiares number. 5. Corresponding to area numbers 4, 5, 15 (Neighbourhood 2), 16, 17 and 18. Tel.: (0034) 963 525 478 Extension 4367
EXPOSICIÓN     
C/ Guardia Civil s/n. (Alquería Martí) Corresponding to area numbers 6, 14 and 15 (Neighbourhoods 1 and 3). Tel.: (0034) 963 525 478 Extension 4331
PATRAIX                  
C/ Beato Nicolás Factor number. 1. Corresponding to area numbers 8 and 9. Tel.: (0034) 963 525 478 Extension 4052 and 4053