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Privacy Policy

In compliance with Organic Law 15/1999 of December 13, on the Protection of Personal Data, the company Empresa Municipal de Transportes de Valencia S.A.U. informs you that the personal data you provide by email or electronic forms will be included in a database that is owned by and held under the responsibility of Empresa Municipal de Transportes de Valencia S.A.U., holder of Tax Identification Code (CIF) A46318416, and with registered offices in Plz. Correo Viejo, 5 (46001 Valencia).

The above-mentioned database will be protected by, at least, all the security measures required under Law 15/99, on the Protection of Personal Data, and Royal Decree 1720/2007, on security measures pertinent to automated files.

The purpose of the data is to facilitate, improve and increase the communications and services received by the User from Empresa Municipal de Transportes de Valencia S.A.U., as well as the communication of new services and commercial or functional information provided by Empresa Municipal de Transportes de Valencia S.A.U.

In either of the above-mentioned cases, by virtue of completing the corresponding forms or sending emails or other communications to Empresa Municipal de Transportes de Valencia S.A.U., the User expressly consents to the processing of his/her personal data and to receiving communications relative to the services and the activities of Empresa Municipal de Transportes de Valencia S.A.U.

Under no circumstances will Empresa Municipal de Transportes de Valencia S.A.U. use the User’s personal data for purposes other than those mentioned above.

Similarly, we inform you that you may exercise your rights of access, rectification, cancellation and opposition in relation to the above-mentioned file by writing to Empresa Municipal de Transportes de Valencia S.A.U. at its registered offices in Plz. Correo Viejo 5, Valencia.

Regulations governing the use of cookies in www.emtvalencia.es

By accessing and browsing the site, or using the services provided via the same, the User accepts the Terms and Conditions set out in our Legal Notice and Privacy Policy. Please read these Terms and Conditions carefully.

We thank you for visiting our site. We want you to enjoy the best experience possible during your visit, and to this end we have written this Cookies Policy as clearly as possible.

What is a Cookie?

Cookies are files containing small amounts of information that are downloaded to the device used by the user when visiting a website. Their main purpose is to recognise the user each time he/she accesses www.emtvalencia.es, as well as to enable us to improve the quality and usability of our site.
Cookies are essential for the functioning of the Internet, they are not capable of causing damage to the user's computer or device and, if they are enabled in your browser settings, they help us identify and resolve possible errors in the website.

Types of Cookies

There are different types of cookies. They all work in the same way, albeit with small differences:

Session Cookies. The main purpose of these cookies is to identify the type of device used and to support the security or the basic functionality of the website. They do not contain personal information that allows us to identify the user. They exist only for the duration of your visit and are deleted when you close your browser.

Tracking Cookies. These cookies are stored on the device’s hard drive and are read by our website every time you visit. They have a pre-established expiration date, after which the cookie ceases to function. They enable us to identify your actions and preferences, analyse visits, help us to understand how users reach our site and improve our services.

Operational Cookies. These cookies allow the website to remember decisions taken by the user, such login or ID. The information collected by these cookies is anonymous (i.e., it does not contain your name, your address, or any other personal data).

Third Party Cookies. Third-party cookies are cookies that are installed by a web site different to the website you are visiting: for example, those used by social networks (such as Facebook) or by external content plugins (such as Google Maps). Additionally, some advertising companies use this type of file to keep track of your visits in each site in which they are advertised.

Analytic Cookies. Analytic cookies are used to ensure regular maintenance and to guarantee that the user obtains optimum performance and service, which they do by collecting data relative to your activity.

Use of Cookies by www.emtvalencia.es

By accessing our website www.emtvalencia.es, you explicitly accept our use of cookies in your devices. If you disable the cookies, you may experience less than optimum results when browsing www.emtvalencia.es. Furthermore, certain of the utilities provided in the website may not function correctly.

EMT Cookies

These are used to recognize the user and to provide you with a better service during successive visits, as well as to adapt the content which you are shown.

None of the cookies used enable contact with your phone number, your email or any other means of contact. The cookies used cannot extract information from your hard drive or steal personal information.

The cookies used are:

info_paradas. To manage access to the information about bus stops.

jfcookie[lang]. To enable the user to access information in the chosen language

Third Party Cookies

The site uses the Google Analytics service, which is provided by Google, Inc., an organization whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, USA ("Google").

Google Analytics uses cookies to help us analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on its servers in the United States. Google will use this information on our behalf in order to track your use of the website, compile reports on website activity and provide other services relating to website activity and internet usage. Google may also transmit this information to third parties when required to do so by law, or when such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

The cookies used are: _utma, _utmb, _utmc, _utmv and _utmz.

If you wish, you can refuse the processing of this data or information by rejecting the use of cookies. To do so, select the appropriate settings in your browser. However, if you do so, you may not obtain the full functionality of this website. By using this site you consent to the processing of your information by Google in the manner and for the purposes described above.

The Google Analytics cookies generate an anonymous user ID that is used to count the times the user visits www.emtvalencia.es. They also record the first and last visits to the website. Similarly, the end of each session, the origin of the user and the corresponding keywords are also recorded.

User settings to prevent Cookies

Via www.emtvalencia.es, and in compliance with current legislation, we have included information that will enable you to configure your Internet browser in order to maintain your privacy and security in relation to cookies. To this end, below you will find information and links to the official support sites of the major browsers so that you can decide whether or not you want to accept the use of cookies.

You can block cookies using your browser’s settings tools, or alternatively you can set your browser to notify you when a server wants to save a cookie:

  1. If you use Microsoft Internet Explorer, in the Tools menu > Internet Options > Privacy > Settings. To learn more visit http://windows.microsoft.com or consult your browser support.

  2. If you use Firefox, in Tools > Options > Privacy > Cookies. To learn more visit http://support.mozilla.org or consult your browser support.

  3. If you use Chrome, in Options > Advanced Options > Privacy. To learn more visit http://support.google.com/chrome or consult your browser help.

  4. If you use Opera, you can change the browser’s settings in Privacy and Security. To learn more visit http://www.opera.com or consult your browser support.

  5. If you use Safari, in Preferences > Security. To learn more visit http://www.apple.com/es/support/safari or consult your browser support.